The Victorian Building Authority (VBA) has made it easier to keep businesses open and safe during the COVID-19 pandemic by hosting a dedicated call centre which will give rapid guidance and information on OHS matters.

Named the Rapid Industry Guidance, the service is part of the Victorian government’s COVID-19 taskforce and a single point of contact for real-time information and advice tailored for the building and construction industry.

Workers, contractors, employers, industry associations and unions who call the Department of Health and Human Services’ Coronavirus Hotline on 1800 675 398 and select option five will be transferred to the VBA’s specialist team where they can ask questions, clarify OHS matters and obtain expert advice on issues such as hygiene standards, physical distancing, screening of workers and the use of personnel hoists. On-site assistance may also be made available to address specific situations.

“Nothing is more important than the health and safety of Victorians. That’s why the VBA is doing everything we can to ensure workplaces are kept safe and building sites remaining open during the COVID-19 pandemic,” VBA chief executive Sue Eddy says.

“Access to real-time advice and support through the coronavirus hotline will ensure the building and construction industry and the thousands of people it employs have access to information when they need it most while remaining safe at work.”