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BUILDING CONNECTION

SUMMER 2016

THE CASE FOR SCIENCE V CONFLICT

N

ext year my colleagues and I will inspect our

100,000th building. We have seen millions of

surprisingly stupid mistakes and defects. And, in so

many cases, the cost of doing the work properly in the first

place was minimal and any stuff up was unintentional. Many

times the contractor wanted to fix the problem properly but

wasn’t able to because he didn’t know how to or suppliers and

manufacturers were the real villains or just didn’t help him. So

the client and every eventual owner and manager have had to

maintain or put up with something that was made badly and

continued to cause problems, cost or inconvenience.

And it still goes on. For four decades I have watched

governments let the same problems reoccur and there is

little or no strategy from the many industry associations

and professional institutes about how to prevent faults

and defects, except for engineers of course. Errors create

problems. Little problems easily escalate into a complaint

and conflict fans a complaint into a dispute. Conflict doesn’t

work. It is unproductive, negative and costing Australia a

fortune. Consumers and contractors rarely recover from a

minor, let alone major building dispute.

JERRY TYRRELL

EXPLAINS HOW THE FUNDAMENTALS OF SCIENCE CAN BE APPLIED TO THE BUILDING INDUSTRY

WHEN IT COMES TO CONFLICT PREVENTION AND SOLUTION.

GUNS FOR HIRE

Peter Ellis, my best mate in building, has seen just about everything.

Pete is a very wise person who could have been a University

Professor if his teachers realised how competent and clear thinking

he was, even though he read slowly. I’m not alone in admiring this

wonderful carpenter trained builder. In a recent Supreme Court case

the Judge wrote “Mr Ellis was an impressive and restrained witness.

He was entirely untouched in cross examination.”

Peter’s comment about disputes is simple, “Too often, everyone

loses sight of what both parties want – getting a problem fixed

properly.”

CPD ACADEMY

JERRY TYRRELL